3602 Slide Rd, Suite B-13, Lubbock, TX 79414

Privacy Policy

Last Updated: October 2025

This Privacy Policy describes how Back 2 Health Chiropractic (โ€œwe,โ€ โ€œus,โ€ or โ€œourโ€) collects, uses, and protects information you provide when using our website (the โ€œSiteโ€). By using the Site, you consent to the practices described here. This policy applies only to this Site, not to external websites.

 

Information We Collect

We collect information in two ways: what you voluntarily submit, and what we collect automatically.

  • Information You Provide: name, email, phone number, or other details you submit via contact forms, appointment requests, or subscription signups.

  • Optional Information: you may choose to give additional details (e.g. address, preferences) to help us serve you better.

  • Automatically Collected Data: technical and usage data such as IP address, browser type, device type, pages viewed, time spent, and interaction patterns. We also may log email engagement (clicks or opens) when you receive emails from us.

  • Cookies & Similar Technologies: small files or identifiers to remember your preferences, improve performance, and understand how the Site is used.

 

How We Use Information

We use collected information for purposes including but not limited to:

  • Responding to inquiries, scheduling, and delivering services.

  • Sending newsletters or updates if you choose to subscribe.

  • Improving site functionality, navigation, and content.

  • Monitoring and preventing misuse, fraud, or security threats.

  • Fulfilling legal obligations when necessary.

We do not sell or rent your personal information to third parties.

 

When and With Whom We Share Information

We share personal information only in limited circumstances, such as:

  • With trusted service providers who assist with website operations (they must keep data confidential).

  • When required by law, court orders, or legal processes.

  • To protect rights, safety, or property of ours, users, or others.

  • During organizational changes (e.g. acquisition), under confidentiality protection.

 

Your Rights & Choices

You may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data, where permitted by law.

  • Opt out of marketing or promotional emails (you may unsubscribe via a link in emails).

To exercise any rights, please contact us via the contact information on our website.

 

Cookies & Tracking Technologies

We use cookies and related tools to improve your experience, understand usage, and support basic site operations. You can manage or disable cookies in your browser settings, though some parts of the Site may not function properly without them.

 

Data Retention

We retain personal data only as long as needed for the purposes outlined here, to satisfy legal obligations, and to resolve disputes. Retention periods may vary based on data type and legal requirements.

 

Security of Information

We use appropriate technical, administrative, and organizational safeguards to protect the data we collect. However, no system is 100% secure. If you believe your data has been compromised, please contact us immediately.

 

Childrenโ€™s Privacy

The Site is not intended for children under 13. We do not knowingly collect information from children. If we become aware we collected data from a child under 13, we will promptly delete it.

 

International Users & Transfer

If you access the Site from outside our base jurisdiction, your information may be transferred to, stored, and processed in other locations with different data protection laws. By using the Site, you consent to such transfers.

 

Changes to This Privacy Policy

We may revise this policy from time to time. The โ€œLast Updatedโ€ date reflects the most recent version. Continued use of the Site after changes constitutes acceptance of the revised policy.

 

How to Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal data, please contact Back 2 Health Chiropractic on 806-425-5973. Please avoid sending sensitive or highly confidential information via standard email if you wish it to remain private.

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